Customer Reviews

"Kelly and Mike did a very good job. Kelly is very conscientious about all his work and great clean-up. He is very professional, but also very friendly."

"Speedy Delivery: Job began two weeks after contract was signed. Job completed in 4 days. Windows are good looking, fit tightly. Workers are careful & clean up the debris. Workers were friendly & professional. They were proud of their work… Quality product. Benefits known immediately are lack of rattling and reduced outside noises. Expected results: Reduced heating and cooling bills."

"Great people, great product. Installers were outstanding."

"If only I had known about these guys a few years ago when we bought windows for the west side of the house. Those guys made me a nervous wreck. So, let me tell you about Shawn, Brian and Ryan! They couldn’t have impressed me more if they’d been wearing suits. Seriously, after a few decades of guys showing up dressed and smelling like bums to do work for us, these guys were a welcome surprise. No, they weren’t wearing suits, but they were clean and fresh. Do I sound like an old lady? That ought to be a given, but it’s not. Their task was pulling out and then installing 8 windows. You can tell when people have been well trained and you can tell when they’ve worked together a lot. These guys were fluid. There were no conversations about how to do things. They were a very streamlined team. I never realized a task this big could be done so quickly. Their work is beautiful. Oh, and easy smiles. I’d say they’re comfortable with themselves and with the people they’re working for. If I had a spot for more windows, I’d make sure these three guys were my installers."

"We just had Open Enclose install two Pella Designer Series casement windows and two Pella Impervia series sliding windows. The sliding windows were simple replacements in existing openings but the casement windows required considerable framing plus new exterior stucco and interior wallboard. The two man crew showed up on time, did all the necessary demolition and framing on the first day and then installed and finished the job on the second day. They left a clean jobsite inside and out. We are very pleased with the work OpenEnclose did and also very pleased with our four new Pella windows. Highly recommend both companies."

"Super installers. Went smoothly. Administration people were very helpful. Outstanding experience overall."

"Eric and Jake were very professional and informative. They treated the install w/ great care. They should make your company proud because of their skills and teamwork representing your company well. Open Enclose great job!"

"Open Enclose did a good job. They came earlier than originally promised to do the work which was great. I was not there when the work was done. They sent pics and communicated well."

"We were thoroughly impressed from the start to finish. Everybody showed up on time. The initial inspector who took all the measurements recommended a different type window lock which really worked much easier. The installers were polite one time and very thorough. We had 8 new windows installed and are very pleased with the change in our view and reduced room temperature."

"The installation went smoother, cleaner and quicker than I thought possible. In a few hours the windows were installed and when I looked through them the crew was gone."

"The installers did a great job. They replaced the double pane glass in 4 clerestory windows. They were extremely professional and conscientious in their work. I highly recommend this company."

"Both Ian and Hector did a great job. Both very professional and courteous."

"Very nice people !!"

"windows were installed 20th and 21st of June excellent job."

"Everything is perfect. The windows look great. The installers were efficient and timely. The stucco work is great. Definitely highly recommend this company for windows and doors."

"Every stage of getting a few windows in our home changed out went perfectly. From initial contact to completion, everyone was professional, competent and helpful. Very happy with my experience. I would definitely recommend Open Enclose and would use them again without hesitation."

"The installers were professional and cleaned up after themselves.. My curtain fell the next day, waiting for a reinstall on that one item."

"The window was delivered and installed on the date we were given. The workers were professional, did a good job and cleaned up."

"We were in need of a functional shower door for a previously remodeled main bathroom. OpenEnclose designed, fabricated and installed the solution. We are very pleased with their work and found the crew respectful and a pleasure to work with. We’d recommend them for sure!"

"The entire team, from the serviceman to the office personnel at Open and Close were extremely professional, courteous, kind and very efficient. I live almost 2,000 miles away from the job site and I never worried one moment about the care I was receiving. I received photographs to show me the damaged door being replaced and I received photographs of the completed work. What a great experience! I will definitely hire them again for more work I have planned for the near future. Thanks."

"I decided it was time to replace my home’s old windows and patio doors this summer. I shopped around a bit but settled on Open Enclose because they offered a great selection of products (I chose Milgard) and their prices were very competitive. Their sales rep was very personable and I received prompt replies to all my inquiries and detailed quotes with clear pricing structures. When it was time to install, the crew showed up right on time and got straight to work. Five large windows and two patio doors to replace and they had everything in place before lunch and were out the door by mid-afternoon. Many thanks to the installers Bryan, Ryan, Chris, and Erin. I had just painted the house and they took extra care not to damage anything (no small feat in an old house). At the end of the job they picked everything up, cleaned up the debris inside and out, and left the place spotless. I’ve been dealing with various contractors all summer and this crew was by far the most courteous, competent, and professional group I’ve had the pleasure of working with. I couldn’t be happier with the results. The new windows are fantastic and I am very satisfied with the whole process. I highly, highly recommend Open Enclose for anyone looking to replace their windows."

"a very good company the workers were very knowledgeable about the job, informative about future work to be done..would Recommend them too anyone..."

"Great Product, Delivery and Installation"

"Open Enclose provided the windows for our new home, and repaired the windows and a door. The service has been wonderful."

"We had a small window to replace the glass in with a better quality glass and get leak proof. We had to have you come back after the original work as window leaked quite badly. The company took care of us however and responded in an acceptable time frame. Seems Window was resealed properly on 2nd attempt. We performed a water test and no leaks. All good so far. Appreciate the good customer service we received from Maria."

"Excellent service. Truly customer service orientated company and employees!"

"Open Enclose took on a small residential job for me. But it did require framing, stucco, interior plaster, electric relocation for the removal of a slider patio door and replacing it with a window to match others and removing a bay window and replacing it with a standard exterior door. All work was performed in two days, on time and without problems. Their subcontractors were without exception, excellent. I have already recommended them to others including various trades that were working on another project for me that were impressed with what they observed. I highly recommend them to anyone needing peace of mind."

"Overall, we were very pleased. Initially there was some confusion about the wood trim for the front windows but once this was cleared up, the windows were installed very nicely as was the downstairs bedroom. The installation of the upstairs bathroom window was also handled superbly. This is the excellent work that we have come to expect from OpenEnclose. Phil and Loli Starceski"

"Good communication; First presentation about the product was very good. Since work was done while we are away I can't tell whether we will like it--hope so."

"Excellent work - thank you!"

"We loved working with Johnnie and his partner. They were thorough, timely and helpful and very pleasant to work with. A great experience all the way around."

"Very professional, great service, and great window! Highly recommended!"

"Installation of window was easy, smooth and fast. Good work."

"Professional, courteous, on time, knowledgeable, explained the result of the work and how to care for the product."

"Your techs were very efficient, knowledgeable and personable."

"The initial consult happened quickly. The ordering process seemed to take a long time but out of your control. However, the first tech visit was kind of a disaster. There were no screws included with the parts obtained even though I had pointed out how the screws in my existing door were not originals and therefore that was the problem. A part was missing but the tech did not recognize that and was about to perform a physical cutting of the new part to adapt before I told him that the base plate was not included in what they brought and we used the plate from my original door. Not having the screws created attempts where the techs tried to unsuccessfully modify screws on their truck and it was just a failure. I truly feel that the first techs were not well trained in the sliding glass door handles. The second set of techs were excellent. They had the parts. They installed quickly. They readily adjusted the door to work with the latch. The highest quality of work from them."

"The team that was here to "tune-up" our patio door were very professional. They also answered all our questions and explained what they were doing more than adequately and were very welcome in our home. I would HIGHLY RECOMMEND them for ANY JOB that they were qualified to do. They encountered several issues which they promptly resolved and ultimately completed in very acceptable time. It was a JOB WELL DONE. I remembered the name of Alex, unfortunately I don't remember the name of the other fellow, who appeared to be the team leader. They worked perfectly as a TEAM with no no delays and in perfect synchrony, on a VERY HEAVY DOOR. THANK YOU for the service, and THANK YOU for the technicians! Ron Rusnak"

"Good price and timely install"

"Jeremy did a good job of explaining the problem with the patio door that causes the issue that we had. More importantly, he was able to correct the issue - at least for now."

"I am very pleased with the service. Everything went very well! I hope to be using you in the near future."

"Great experience over all. Quick response, professional team and outstanding workmanship on a difficult installation."

"The overall experience was very good. They were easy to get ahold of, always answering the phone quickly. Everyone I talked to was helpful and had a very customer service friendly tone. They were on time for each appointment and the product was ready sooner than they originally quoted. Nothing not to like!! Highly recommend!"

"We were in a very unfamiliar situation & unsure what needed to be done next, Fortunately, on our first call we struck gold - in that Open & Close know exactly what to do. From our initial contact, their representative took charge & described precisely what need to happen. Once they had the 'GO' signal, there were no delays (except for having to wait for the product to be delivered. When it came in, they notified us immediately and we scheduled the perfect installation within a couple of days. I don't know how it could have been any smoother. THANK YOU for making this job absolutely painless for us... Dennis Briels"

"Overall excellent job of installing new windows."

"Great company and the installers did a outstanding job very pleased"

"I can't say enough good things about this company. They know what "Customer Service" is. I had them install a window to replace a broken one. From the beginning to end, the staff and installers are courteous and have a can do attitude. Great folks to work with. Thank you!!!"

"We appreciate your prompt and reliable service from the initial recommendations, the bid, the scheduled installation and the helpful office staff. We recommend your company to anyone interested in having new windows installed."

"Overall we are very pleased with the window installation crews, they did a great job and were very friendly and professional."

"Two windows replaced"

"We are absolutely thrilled with the product and with the customer services at every contact we had with the employees. Our demo and installation was especially difficult and the team took it in stride and even stayed late to finish the job. Thank you so much!"

"The experience we had with OpenEnclose regarding refinishing our front doors was excellent from start to finish. The office is friendly and courteous. They worked with us to schedule the job in a mutually agreed timeframe. The work was done neatly. The end result is doors that look brand new. We are thoroughly satisfied."

"The guys who replaced our windows did a great job. Very happy with the new Midgard vinyl windows."

"Replacing our sliding glass door was so easy! Good communication, prompt service, quick follow up with any questions. 100% happy with their work."

"All staff were professional, efficient, on time, and the job was completed to my satisfaction."

"Always so polite, timely and professional, not to mention the workmanship is top notch and we never have to worry about any aspect of design or installation."

"Good team to work for installation. Unfortunately had one broken window on initial installation due to manufacturing issue. Installation teams did a good job of minimizing damage to stucco and walls. Replacement glass expedited and installation was fast, efficient and clean."

"Open Enclose is a really good window/door business. The staff are very friendly and professional. The team that put our new windows in were awesome. They explained everything and were meticulous in their work. Clean up was perfect! I highly recommend this business."

"Using Open Enclosed has been a perfect choice for me. The craftmanship at all levels has been excellent. One of the window replacements didn't go as planned because the window frame was decayed and a 30 year-old-window was improperly installed. The crew identified the problem and called in the supervisor. Window frame was rebuilt, stucco repaired, and everything was repainted. The extra work was a little more expensive, but every dime has been worth the craftsmanship and professionalism. I have three other projects that OpenEnclosed will do in the next two years."

"My overall experience with Open Enclose has been great! Everyone I have dealt with has been friendly and professional. They were even able to install the windows two weeks earlier than scheduled; and I loved that considering they were replacing two windows that were cracked. I appreciate that I received phone calls from the employees letting me know their estimated arrival times. The installation crew was efficient, professional, and did a fantastic job cleaning up. You would never know they were here except for the beautiful new windows I now have. Open Enclose has earned my business and my recommendations to others going forward. Thank you for a wonderful experience!"

"My experience with your company was great. Your contractor and your installers were prompt and professional and I look forward to working with your company in several future projects."

"Everything was great. Easy to work with, fast response, and wonderful service."

"They were prompt and efficient and our neurotic puppy liked them!! The door they fixed is incredible! Thought we would have to replace it-and we don’t!!"

"Very friendly and courteous staff."

"The service was excellent. Service technicians were conscientious and did a superb job. Not the cheapest, but definitely do a great job."

"The gentlemen were very kind and did an outstanding job at installing the windows. They promptly prepared and cleaned area prior to installation and did a great job picking up the remaining glass afterwards. We were very pleased. They answered all questions we had regarding the window installation process. Highly recommend. Thank you Open Enclosed team members."

"Fabulous. Great communication. Professional. Definitely would recommend"

"Your staff members were courteous and professional. Would highly recommend them."

"This company is great! They are very efficient and know what to do."

"Everything done like clockwork. All workers and staff pleasant to deal with. Milgard windows perform well."

"I was very impressed with your service. I was able to arrange the first visit quickly and the tech was able to quickly assess the problem with 3 windows. After the parts arrive we were able to quickly schedule the repair. Great service, and I would recommend to anyone."

"My sliding glass door lock was broken by guests. I did not know who could repair the lock. Open Enclose was recommended and they did a fantastic job replacing the lock. I highly recommend them. The workman were very competent and communicated what was needed to fix the door and they did."

"I was very pleased with the professionalism from your company. From my initial contact with you over the phone to the install. Everything you said you’d do you did! Love that!! We had a Wizard screen door installed and I don’t think it was simple install. Our threshold was tight but your estimator felt confident that it would work saying you had very good installers. Then installers Ira and Izaiah really took the time to do it right. And it looks really nice and works very well! Thanks!"

"Smooth seamless appointment. Perfect measurements. The installers were professional - On time and efficient. A+ experience from start to finish."

"Very satisfied with all of the people we dealt with at this company. Professional, courteous, and reasonable prices."

"Very professional and easy to work with."

"The men were prompt, efficient and did a great job."

"Thanks for your work. The installation went fine and the door is functioning well."

"The Team at Open Enclose have been excellent from the first quote, to measurements and installation. I was scheduled for a 3 day install and they were very efficient and finished in 2 days. The milguard windows look awesome and keep the outside noise out. looking forward to seeing the difference in the summer with the extreme heat. I'd recommend Open Enclose to all my friends"

"Everyone at Open Enclose has been delightful to work with, and the pricing is reasonable."

"We are returning customers. 15 years after the initial install, the windows frames needed recaulking. The team that performed the job we're careful and clean. We really appreciate it."

"Open Enclose Survey 03/08/24 We chose Open Enclose because of the excellent reviews the company has received; other local companies didn’t appear to compare. Open Enclose lived up to their reputation! One of our 90–ft-tall great-room windows had a broken seal and the staff—from the estimator, the installers, to the office staff—were very professional, friendly and caring. The installers did an impressive job with care and efficiency, and we appreciated their clean-up at day’s end. Overall a superb job at a fair price. We will not hesitate to call on (and tell family & friends about) Open Enclose for other window repair/replacement needs in the future. Pris P."

"Pleasant workers. Great job."

"It was a pleasure dealing with Openenclose. Everyone was very professional from the Sales Manager the installers, the stucco repair and the painters. They always left the worksite clean of debris and we have no complaints with their workmanship. And, the sliding door we ordered is beautiful and came without any damage in transit. We have used this company the replace windows and two sliding doors and we will continue to use them for their workmanship and the excellence of the product they sell. We would highly recommend this company."

"We’re very happy with our new sliding glass patio door. The team of installers, Jesus, Axcel and Hector, did an amazing job. The folks we dealt with in the office, Leslie, Ashley and Galen, were super friendly and efficient."

"Great service answered questions. New door looks great."

"We were replacing MANY double pane windows due to fractured seals. They were under warranty so we paid for the install only (thank goodness). Open enclose were the warranty contact. and although there were some problems getting the CORRECT glass from their warranty mandated supplier…………this company proved to be so helpful……..kept us abreast of delivery of product, were honest about problems with supplier, and were totally professional about scheduling and keeping us informed. Tanya, Eric and Tristen are wonderful advocates for their boss………………and are certainly customer friendly. Our windows are now “all in” and we feel a personal relationship with this company and have no problem (and have) recommending them to anyone needing their services! THANK YOU OPENENCLOSE!!!!"

"Quality workmanship, done in a professional manner. Very good customer service!"

"We’ve used Open Enclose for 2 projects, now, and are extremely impressed with the quality of the product and the installation."

"Two of our windows began to leak and we were concerned about replacing them because they were flush with the surrounding stucco. OpenEnclose removed the original windows and replaced them in just a few hours. The new Windows look great and the new stucco matches the original stucco perfectly."

"My review is focused on the integrity of this company because thats something that we dont find often in today’s retail businesses. When I met the owner I felt as if I was speaking to someone I had known for years ! He was honest, transparent and made me feel totally comfortable about getting our windows from his company so we did and it has been a total pleasure not only do we love the quality of the product and the way it looks after its in but this company is there for you after the sale to answer questions you dont get an automated message you get to speak to someone who knows how to help. My husband and I both would recommend open enclose 100% for thier products , customer service and the ethics of the owner and his staff."

"Efficient great job on a difficult door."

"Kept me informed on the whole process. The installation crew member were polite and friendly. Explained the process to me and answered all my questions."

"From the first contact, everything was on time and done to total satisfactory."

"I was expecting my master bedroom window installation to be a major inconvenience with post installation issues and cleanup … I was beyond pleasantly surprised with the skill set of all those involved … from the installers to the stucco repair and the final painting phase … They are all true professionals, and I couldn’t have asked for a more positive experience …"

"I selected OpenEnclose as they were one of the higher rated distributors on the window mfg website. I dealt with the estimator; who came to my house to discuss my needs and his recommendations. He worked with me on the pricing. The person that performed the on site verification of the job and reviewed the job site was very helpful. He showed me the frame for the window I had them quote based on what my prime contractor recommended. I was glad I saw it as it turned out to not match my existing windows. He changed the order and submitted it for an update to my quote. The two installers were polite, quick and thoroughly cleaned my job site. The stucco crew was polite and worked quickly. I encountered a possible issue when I went to prep, prime and paint the stucco. The wire brush took off a lot of loose material and some ot the texture in some places. When I applied the primer more material came off. This didn’t seem normal. Will see what happens when I paint the stucco."

"Openenclose was a great company to work with. My sliding patio door lock broke. After consulting 4 other company’s that had no idea what I needed although I did show them the broken lock. Openenclose came to my home took pictures and measurements and then researched where they could order a new lock. Ordered it then came and installed my new lock. Great communication through out the whole process. I would definitely recommend this company for any door or window issues you may have."

"All the people with whom I had contact were professional and courteous."

"Great customer service both in the field and office. I called the office multiple times and whoever I spoke with was very professional and very helpful. Great company to do business with."

"Open Enclose was great to deal with. Their staff and technicians were friendly and professional and their prices were competitive."

"The window quality and installation were excellent. Jesus, the team lead, communicated at every step of the process and was professional in every way. The team respected our home and our time. Jesus communicated that we are missing two plugs for one patio door, and a damaged screen. He placed the needs in his report. We also notice, with the early morning sun, numerous spots and a sticker on the upper fixed windows. Some of the windows appeared smeared after cleaning and still dirty. Could OpenEnclose remove the sticker and clean the windows as these are inaccessible for us. The entire experience was excellent from Jared the sales person to Jesus and his installation team. The team worked very hard each day as there was a lot to complete in the 3 day window."